If you tried to listen in to Daily Defense you’ll see I didn’t make it due to phone difficulties.
I was having internet issues a few weeks back and had to replace my modem and router, and the tech also replaced the “land line” phone modem in the basement because I’d had the original since 2007 and it was no longer something they serviced.
Anyway, I tried calling in several times and couldn’t get the AAR phone to ring. I did get through on my cell, but the reception was so lousy we couldn’t hear each other. After several attempts we decided to call it a day.
I called my provider and they had me do the old pull-the-plug-out-and-wait modem reset, and that didn’t work. I called back and after doing diagnostics he figured out the problem was when the new modem was installed, the state of Ohio requires me to sign an agreement that emergency calls will show my address– which I was never told about. So bottom line, not having my agreement, they disconnected me — without telling me. I didn’t find out until I’m trying to be heard by a couple hundred stations nationwide…
Anyway, I finagled with the tech over the phone for another 40 minutes and after not being able to get anything to work he scheduled a service call tomorrow afternoon.
Ah, well.
In the scheme of things, if this is my biggest personal immediate complaint today, I thank God for having had such a charmed life… so far.
That’s it for me ’til tomorrow. I have ribs slow-cooking that I’ll stick under the broiler in an hour, and some cornbread to make for dinner tonight. That and bacon and beef sausage beans, and some homemade coleslaw…
Getting into the Christmas spirit here…
They’re making a service call… to get your signature?
My, my, my.
No, I was not clear– I was able to sign via text. The service call is to fix the damn thing.
“I have ribs slow-cooking that I’ll stick under the broiler in an hour, and some cornbread to make for dinner tonight. That and bacon and beef sausage beans, and some homemade coleslaw…”
Sounds great!
What time should we show up for dinner?
😉
“Daddy, why does Grandma’s phone have that wire?” — Family Circus cartoon
Back in Grandma’s time you got your phone service from TPC (The Phone Company) Those who have seen “The President’s Analyst” know the evil TPC well.
Itnever was that simple, there never was one single phone provider but to the average phone customer it seemed that way.
Nowadays, you might have a local phone service provider, a long distance service provider, an internet service provider, and some form of media provider. In addition, they might all use a network service provider to connect their service to you. They might be independent companies or you might get services bundled by one or more of them.
In order to provide their services, they generate information about you. Some of that information belongs to them, and some to you. In many cases they need to share that information, referred to as CPNI (Customer Proprietary Network Information), with each other. But under current law they cannot share that information without your consent.
Also, in the old days, there was the emergency 911 service. If you dialed 911, you were connected with a dispatcher who saw your telephone number on a screen but had to ask for your location. You can easily imagine scenarios where the caller would be unable to provide their location for one reason or another. So an enhanced version, E911, was developed to also display the callers location.
Based on your description, it would seem that Ohio is saying the your service address is CPNI and not sharable without your consent. It doesn’t make sense to me to classify something that used to be in the white pages (remember phone books?) yet regard the electronic version as CPNI, and/or to disconnect your service all together if you don’t consent. But then I’m a rational person, not a state regulator. At least I like to think so.